Tactical Workshops

You have identified gaps in your team’s knowledge. Our short tactical workshops can help.

Tactical workshops introduce new and effective practices to your team. Our goal is to provide a crash course so you can begin applying a new method immediately. These workshops are ideal if you are keen to experiment with new techniques but don’t know where to start.

Popular workshops include: Writing Effective OKRs, Design Studio, User Story Mapping, Customer Interviewing, Lean UX, Iterative Persona, and Usability Testing.

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What People Say

You can find coverage of some of our previous public workshops on Medium and Twitter including:

A group of people doing mock interviews around tables

Customer Interviewing

Good interviewing should be one of your core skills - whether you are a designer, an entrepreneur, a product manager, or an innovator. This workshop will show you how to get the most from your conversations with customers.

Great session on interviewing customers with @adrianh

Karen Thornton
Post-it notes with the public learnings from a Failure Swapshop session

Failure Swapshop

Failure Swapshop helps people share and reflect on failure in a safe way. We’ve found it a fun and effective tool for project managers to use with peers, in retrospectives, and with stakeholders.

Absurdly positive session on failure

Rob Humphries
A group of people pondering a user story map they have created

User Story Mapping

Does your organisation have trouble keeping track of the big picture during product development? User Story Mapping will enable you to to keep the whole team focused on how and why customers use your product throughout discovery and delivery.

Super inspiring workshop with @adrianh about user story mapping!

Nevin Eronde

I feel empowered to try out more experimentation. Needed the path from users stories to hypothesis.

Rachel V

Loved your session so much, can't wait to go back to work and tell everyone about it. Really practical session

Holly June Smith

@adrianh just delivered one of the best #custdev talks that I've heard for a @lean workshop.

Rafael Balbi

So many f'ing brilliant folks experimenting with #custdev #bmgen & #leanstartup in @adrianh workshop.

David J Bland

I ran the incremental persona thing last night. It was fun, and led to a deeper discussion of agile.

Michael Lahens

I like @adrianh doesn’t use too much jargon or pre-formated tables to share knowledge. We learn in a #lean way

Max Masure

Loved that we learned experientially and kept moving

Katrina Stevens

Great format and engagement. We need more retrospectives like this.

Mattijas Larsson

Tired but not out! Thanks for an informative and engaging workshop!

Jeremy Gayed

Amazing workshop today with @adrianh thanks sir!

Pablo Domínguez

Really enjoyed the failure swap shop by @adrianh today at #gr0undcontrol. Great session. I'll be using it in the future.

Matt Thornhill

Thank you @adrianh for THE most professional workshop

Anna Royzman